Instant Digital Download

Your files will be available to download once payment is confirmed.

Instant downloads: Ready-made files that are available once your payment is confirmed. If you paid with PayPal or a credit card, it may take a few minutes for your download link to be sent to you.

Returns & Refund

Instant digital downloadable items don’t qualify for returns, exchanges or cancellations. No refunds. Please contact us about any problems with your order fulfillment.

I can’t find my download notification email

First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, adding [email protected] to your address book or safe list can help you locate these emails in the future.

I purchased a digital item, but I don’t have an account.

If you purchased an instant digital download as a guest, you’ll find a link to download your files in the receipt email that was sent to you after purchase.

I’m having trouble downloading my files.

If nothing happens when you click the download links, it’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons like ad blockers or toolbars that you’ve installed and try again.

If your computer states that the file has been corrupted, delete the file and try downloading it again. If you still can’t open the file, please contact us for further assistance.

The type of file you’ll be downloading is shown under the Highlights section of a digital listing. If your computer is unable to open the file, it’s possible that you’re missing the program required to open the file type.

If you continue to have trouble, please contact us for support.

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